Hospitality and Catering courses
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Hospitality Team Member Apprenticeship
What will I do on this course?
A hospitality team member can work in a range of establishments, for example bars, restaurants, cafés, conference centres, banqueting venues, hotels or contract caterers.
The role is very varied and although hospitality team members tend to specialise in an area, they have to be adaptable and ready to support team members across the business, for example during busy periods.
Specialist areas in hospitality include food and beverage service, serving alcoholic beverages, barista, food preparation, housekeeping, concierge and guest services, reception, reservations and conference and banqueting.
The most important part of the role is developing fantastic ‘hospitality’ skills and knowledge such as recognising customer needs, knowing how to match them to the products and services of the business and working as part of a team to ensure that every customer, whether they are eating in a restaurant, drinking cocktails in a bar, ordering room service in a hotel or attending a business conference feels welcomed and looked after.
How will I be assessed?
To achieve this apprenticeship standard, the employer, training provider and apprentice will agree when the apprentice is ready and competent to undertake the independent end assessment, which will test their skills knowledge and behaviours required for this role. We’ll assess your practical skills and observe you at work. Your personal assessor will also visit you at work to review your progress.
Apprentices will be required to have or achieve level 1 English and maths and taken the exams for level 2 prior to completion of their Apprenticeship. If Level 2 has already been achieved then development of further English and maths skills will continue for the whole of the apprenticeship. Apprentices will be required to have or achieve level 2 English and maths prior to completion of their Apprenticeship.
If this has already been achieved then development of further English and maths skills will continue for the whole of the apprenticeship.
What could I do after this course?
Upon successful completion, learners may wish to continue their development via the completion of a: Level 3 Hospitality Supervision Qualifications/Apprenticeships.
There are no entry requirements for the job role but a passion to work within the Hospitality Industry.
Occupations related to Hospitality Team Member Apprenticeship
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What Our Students Say
Jordan Hinks, Professional Cookery
“This course has varied and interesting, and I constantly learnt new dishes and expanded my skills”
Former school: King Alfred
Course: Professional Cookery
What next? Progressing to the Level 3 Diploma and then aiming to get a job on a cruise liner or in a high-end restaurant or hotel.