Rail travel assistant

Rail travel assistants issue, collect and inspect travel tickets, provide information and assistance to railway passengers, operate train doors, and perform a variety of duties on station platforms in connection with the arrival and departure of trains and the movement of goods and passengers, and on trains to ensure the safety and comfort of passengers.

Tasks

  • Inspects and issues tickets on trains, deals with passenger enquiries, and takes charge of goods being transported on train.
  • Checks control panel operation before start of journey, operates train door controls and signals to driver to start or stop train.
  • Attends to the safety, welfare and comfort of passengers on trains and manages train crew.
  • Assists passengers with special needs to board and leave trains.
  • Loads and unloads mail, goods and luggage, operates lifts and hoists and drives small trucks.
  • Helps with passenger enquiries and makes announcements over a public address system at stations.
  • Examines and collects tickets at the ticket barrier of a railway station.

Typical Education Level

Level 2 NVQ; GCSE at grades A*-C

Will retirement created job openings

In the UK, 13% in this profession are aged 55 or above.* They will likely retire in the next 10 years, creating a demand for new workers

*This is based on national data

£29,453

Average annual earnings

The current average wage for rail travel assistant is £29,453

362 positions

Current Employment

The number of jobs in the career for the current year is 362. Job counts include both employed and self-employed persons, and do not distinguish between full- and part-time jobs.

jobs

Job Postings

Over the past year, jobs have been posted for rail travel assistant roles.

How well does it pay?

Normal pay for this occupation is £29,453 per year. That is about £2,454 per month or £15.10 per hour. New workers generally start on £21,070, while highly experienced workers can earn as much as £47,341

Is it growing or declining?

This career has remained the same over the last 2 years, and is expected to remain the same over the next 4 years. Currently, 362 people are employed in the region.

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