Information Communication Technician (Apprenticeship Level 3)
Introduction
The role of an Information Communication Technician provides support to internal and/or external customers, by using tools or systems to problem solve and trouble-shoot routine and non-routine problems. The Information Communication Technician supports stakeholders with their systems. They achieve this through monitoring and maintaining IT systems.
There are 3 optional routes the apprentice takes during their employment:
- Support Technician
- Network Technician
- Digital Communications Technician
Entry requirements:
You should hold a level 2 English and maths qualification to start this apprenticeship and have workplace experience in an IT setting. You will also be assessed to ensure you have the ability to complete the English and maths qualifications at level 2 if you have not already achieved them.
Functional skills:
Apprentices will be required to have or achieve level 2 English and maths prior to completion of their Apprenticeship. If this has already been achieved, then development of further English and maths skills will continue for the whole of the apprenticeship.
Duration:
18 months.
Progression:
On completion there is a possible gateway to career progression. This standard aligns with the following professional recognition RITTech.
Further progression onto higher degree Apprenticeships, for example: Data Analyst, Cyber Security or Digital and Technological Solutions Degree, Network Engineer.
Funding:
Levy paying employers may fund apprentices on this programme from their Apprenticeship Account and non-levy paying SMEs through the co-funded option. There may be a small fee for some SME’s
End point assessment:
To achieve this apprenticeship standard, the employer must be satisfied that the apprentice is working at, or above, the occupational standard to undertake the independent end assessment, which will test their knowledge, Skills and Behaviours to underpin the Professional Discussion.
