Are you experienced in Customer Service and want to develop your existing skills within an outstanding and developing department? Are you passionate about helping customers by sign posting, giving advice and guidance, and helping them achieve their ambitions? We want to hear from you!

The College Information Services team is committed to delivering an outstanding service and customer experience, tailored to meet the needs of the individual, through supportive, inclusive working practices and a genuine desire to assist customers to achieve their goals and aspirations.

We are looking for:

• friendly and empathetic individuals interested in either a full-time or part-time roles
• candidates who are committed to providing the best customer service possible through a variety of mediums such as Livechat, emails and face-to-face conversations
• someone who can deal with all aspects of admissions and advice and guidance for our prospective and current students.

We can offer you the opportunity to:

• join our team to help Create Brighter Futures for potential applicants
• work along-side friendly and empathetic staff who pride themselves in the ‘family’ feel
• be fully supported with full training provided.

We are currently recruiting for a number of roles including Customer Service Assistants, FE Admissions Officers and Admissions Coordinators - start your Brighter Future and APPLY TODAY (click 'current vacancies' and then search 'information services' in the keywords).

Find out what its like to be part of the College Informations Services Team, meet Claire and Courtney ...

Claire

My role at the college is to look after the College Information Services and School Liaison team, which basically means I look after the operation of these areas as well as oversee all my staff, making sure that they are happy and motivated in their roles.

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Courtney

I have worked within CIS for the last 6 years. When I first started, I was part of the reception team, within the first two years I was given the opportunity to cover a secondment in admissions and have been an admissions officer ever since. Working at the college has been an incredible experience for me. The supportive and collaborative culture, combined with challenging and meaningful work, makes coming to work every day a joy. I feel valued and appreciated as a member of the team, and I’m constantly learning and growing in my role.

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