Level 1
Preparing to Work in an Office
Are you eager to embark on a fulfilling career in an office environment? Our Preparing to Work in an Office course is tailored for individuals who are passionate about gaining employment in roles such as customer service, administration, and sales. This course will equip you with the essential skills and knowledge required to excel in today’s dynamic workplace.
What will you learn?
-
Developing Time Management Skills: Learn effective strategies to priorities tasks and manage your time efficiently, ensuring that you can handle multiple responsibilities and meet deadlines with confidence.
-
Producing Business Documents: Gain hands-on experience in creating professional business documents, such as reports, emails, and presentations. This skill is crucial for effective communication within any organisation.
-
Understanding IT in the Workplace: Familiarise yourself with essential office software and technology. This module will help you navigate common workplace applications, enhancing your digital literacy and making you a valuable asset to potential employers.
-
Customer Service & Business Communication: Discover the principles of excellent customer service and effective communication techniques. Learn how to engage with clients professionally, resolve issues, and build positive relationships that are vital in any office setting.
-
Identifying Key Steps in Sales Techniques: Explore effective sales strategies and learn tips for promoting the features and benefits of products across different workplace settings. This knowledge will empower you to engage customers and drive sales successfully.
Career Guidance and Support:
In addition to acquiring these practical skills, the course offers valuable insights into various sectors and employers. You will be guided toward suitable job opportunities that align with your career goals. To further prepare you for the job market, we provide tailored interview preparation focused on the unique roles and responsibilities found in office environments.
Why enrol?
This course serves as an ideal first step for anyone looking to establish a career in an office-based environment. By completing this program, you'll gain not only the technical skills but also the confidence needed to succeed in your job search and beyond. Join us and take the first step towards your exciting new career!
Entry Requirements
-
Age 19+ (Learners must be 19 by the 31st of August 2024)
-
Level 1 English in reading and writing
-
This course will be delivered online via Microsoft Teams. Therefore, participants will need access to a suitable device, as phones and tablets will not be compatible.
Click here to view course poster