Holiday Park Committed to Training
Local Holiday Park Pontin’s Brean Sands has made a significant commitment to training their staff through their work with Training Solutions.
The park, based in Burnham-on-Sea, approached Training Solutions as they wanted to offer further training and qualifications to all their staff.
So far the park has had nine achievements in the NVQ Level 2 Food & Drink Service qualification and an impressive 22 achievements on the Level 2 EDI Certificate in Team Leading. They have also had achievements in Customer Service, NVQ Level 2 and 3, and the NVQ Level 2 in Professional Cookery.
Brian Howe, Training Manager at Pontin’s, said: “We have a great working relationship with Training Solutions; they are extremely professional and always help us achieve our goals.” He added: “Training Solutions has had a significant impact on our business; our teams have had a fantastic time working with them, our business has flourished and we now have a more positive and professional team.”
This NVQ level 2 Food and Drink Service is best suited to people who provide a table service of food and drink, and bar staff, who prefer to do a qualification directly related to their job. The qualification covers topics such as customer service, teamwork, health and safety, food service, and preparing drinks.
Ryan Edgell, aged 27, recently complete the NVQ Level 2 in Food and Drink Service. Ryan said: “Training with Training Solutions has been a very beneficial experience. The staff helped me throughout the qualification with a dedicated and supportive assessor as well as informative workshops which were flexible and tailored to my needs. Achieving my NVQ has enabled me to put my knowledge and skills into practice and has given me greater confidence in providing a quality service.”
Brian explained the key benefits of working with Training Solutions and said: “They are flexible to our needs and they offer support and advice which is both professional and personal to us and our teams. Our team members have all gained knowledge, experience and achieved great results – and some of them have even been promoted!”
He also encouraged other employers to contact Weston College and said: “I would recommend Training Solutions as they are achieve to high standards and work with you not against you - on time every time. They are team players who are professional, approachable and friendly.”
This NVQ Level 2 in Professional Cookery qualification is best suited to anybody who is a chef that prepares a wide range of dishes using numerous cooking methods from basic fresh ingredients. The course includes topics such as preparing fish, meat and poultry, maintaining food safety, effective teamwork and ordering stock.
Glen Simpson, aged 22, recently completed this course. The Catering Manager said: “My NVQ has really benefited the running of the kitchen and I am planning to offer the qualification to the rest of the team. As a manager, having an enthusiastic team who want to do well, are driven to achieve something for themselves, makes my job a lot easier.”
Alex Moore, Senior Work-Based Co-ordinator at Training Solutions, said: “Over the past two years we have developed a strong working relationship with Pontin’s and we’re delighted to see so many of their staff achieving. We’ve built a good level of communication and trust, and I am always keen to help them identify any training opportunities.”
Pontin’s are intending to work with Training Solutions next year and considering retail training, housekeeping, customer care and team leader courses again, combined with skills for life in numeracy and literacy.
Training Solutions offer a wide range of flexible, business-related training, development and consultancy services including NVQ qualifications, Professional Development Workshops and Coaching and Mentoring programs. The majority of these can be delivered in the workplace, reducing the disruption to the business while engaging in staff training.
Pontin’s employ over 180 people. They are part of the Pontin’s holiday company founded in 1946 which currently runs five holiday parks across the UK.
For further information please call Training Solutions on 01934 411594.
