- Alerts emergency services in cases of fire, crime or accident.
- Provides directory information, dialling codes and details of charges.
- Gives advice on dialling and other special features available.
- Reports any faults on telephone operating system.
- Operates switchboard to connect outgoing calls or to relay incoming or internal calls.
- Receives callers and directs them to appropriate person or department.
Typical Education Level
Level 2 NVQ; GCSE at grades A*-C
Will retirement created job openings
In the UK, 32% in this profession are aged 55 or above.* They will likely retire in the next 10 years, creating a demand for new workers
*This is based on national data
Average annual earnings
The current average wage for telephonist is £18,512
The number of jobs in the career for the current year is 367. Job counts include both employed and self-employed persons, and do not distinguish between full- and part-time jobs.
Over the past year, jobs have been posted for telephonist roles.
How well does it pay?
Normal pay for this occupation is £18,512 per year. That is about £1,543 per month or £9.49 per hour. New workers generally start on £14,186, while highly experienced workers can earn as much as £27,539
Is it growing or declining?
This career has remained the same over the last 2 years, and is expected to remain the same over the next 4 years. Currently, 367 people are employed in the region.